77787999info@itpro.com.cy

Enterprise IT Solutions

IP Telephony & Unified Communications

Connected Teams. Seamless Communication. Smarter Collaboration.

Desk IP phone in a network equipment room
  • SWISS CERT ISO 9001:2015ISO 9001:2015
  • SWISS CERT ISO 27001:2013ISO 27001:2013

Trusted by clients across Cyprus

  • Cyta
  • Amdocs
  • Cablenet
  • Central Bank of Cyprus
  • Cyprus Police
  • XTB
  • The Heritage Private School
  • Lanitis Aristophanous

Overview

ITPro delivers modern IP telephony and unified communications solutions that enable organizations to communicate and collaborate efficiently across offices, branches and remote working environments.

Our solutions combine business telephony, SIP connectivity, conferencing and collaboration platforms into flexible communication environments.

Designed for businesses of different sizes, our systems improve communication accessibility, simplify management and support scalable business operations.

Best suited for: businesses of different sizes communicating across offices, branches and remote working environments.

Our Solutions & Capabilities

  • SIP Telephony

    Implementation of business telephony solutions using Session Initiation Protocol (SIP) for voice communication over IP networks.

    Our services include SIP trunk integration, IP PBX deployment, extension configuration, call routing and connectivity with compatible telecommunications providers.

    SIP-based solutions provide flexible communication infrastructure and support expansion across multiple locations.

    Read more: SIP Telephony
  • IP Phones & Conference Systems

    Supply, deployment and configuration of professional IP telephones and conference communication devices.

    Our solutions include desk phones, cordless IP handsets, conference phones, headsets and associated communication accessories.

    Equipment is selected according to user requirements, workplace environments and compatibility with the selected telephony platform.

    Read more: IP Phones & Conference Systems
  • Unified Communications

    Integration of multiple business communication channels into a coordinated platform.

    Depending on the selected solution, capabilities can include voice calling, presence information, instant messaging, video communication, voicemail and centralized contact management.

    Unified communications help employees remain connected across different devices and locations.

    Read more: Unified Communications
  • Collaboration Solutions

    Deployment of communication and collaboration platforms that support meetings, teamwork and information sharing.

    Our services include Microsoft Teams integration, video meetings, shared communication environments and collaboration tools.

    Solutions are designed to support hybrid working arrangements and efficient communication between internal teams and external partners.

    Read more: Collaboration Solutions
  • IP PBX & Call Management

    Implementation and management of IP-based private branch exchange systems for business telephony.

    Our solutions include automated attendants, call queues, ring groups, call forwarding, voicemail, call recording where supported and call reporting.

    Centralized administration simplifies communication management and enables organizations to adapt call flows to operational requirements.

    Read more: IP PBX & Call Management
  • Multi-Site & Remote Communications

    Communication solutions that connect employees and offices across multiple locations through a common telephony environment.

    Our services include branch extension integration, remote user connectivity, softphone deployment and secure access to corporate communication platforms.

    These solutions support consistent communication experiences across distributed organizations.

    Read more: Multi-Site & Remote Communications
  • Contact Center Solutions

    Business communication platforms designed to improve customer interaction and inbound call management.

    Depending on the selected platform, capabilities may include call distribution, interactive voice response, agent management, call monitoring, reporting and integration with compatible business applications.

    Read more: Contact Center Solutions
  • Communication Infrastructure & Integration

    Integration of IP telephony and unified communications with enterprise networking infrastructure.

    Our services include voice VLAN configuration, Quality of Service (QoS), Power over Ethernet (PoE), network readiness assessments and system integration.

    We focus on reliable voice quality, network performance and secure communication.

    Read more: Communication Infrastructure & Integration

Key Benefits

  • Improved internal and external communication
  • Flexible office and remote connectivity
  • Centralized telephony management
  • Scalable communication infrastructure
  • Enhanced team collaboration
  • Simplified call handling and customer communication
  • Integration with existing enterprise networks

Why ITPro?

ITPro combines enterprise networking and communication technologies to deliver complete IP telephony and unified communications solutions.

From infrastructure assessment and platform selection to installation, configuration, integration and technical support, we provide end-to-end communication services.

  • SWISS CERT ISO 9001:2015ISO 9001:2015
  • SWISS CERT ISO 27001:2013ISO 27001:2013

Our technology partners

  • 3CX
  • Microsoft

Connect Your Business

Modernize business communications with flexible, reliable and scalable IP telephony solutions.

Contact ITPro to discuss your communication requirements.