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IP Telephony & Unified Communications

Unified Communications

Integration of multiple business communication channels into a coordinated platform.

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Part ofIP Telephony & Unified CommunicationsConnected Teams. Seamless Communication. Smarter Collaboration.Read more: full overview of IP Telephony & Unified Communications

ITPro delivers modern IP telephony and unified communications solutions that enable organizations to communicate and collaborate efficiently across offices, branches and remote working environments.

Our solutions combine business telephony, SIP connectivity, conferencing and collaboration platforms into flexible communication environments.

Designed for businesses of different sizes, our systems improve communication accessibility, simplify management and support scalable business operations.

What are Unified Communications?

Unified communications (UC) brings voice, presence, instant messaging, video, voicemail and contacts into one platform, so people can reach colleagues by the most convenient method on whichever device they are using.

Why it matters

Seeing who is available and switching easily between chat, call and video reduces missed calls and email back-and-forth.

What ITPro provides

Depending on the selected solution, capabilities can include voice calling, presence information, instant messaging, video communication, voicemail and centralized contact management.

Unified communications help employees remain connected across different devices and locations.

Typical use cases

  • Teams split between office and home
  • Staff who need their desk number on a mobile app
  • Organisations consolidating separate phone and chat tools
  • Businesses wanting one directory for all contacts

How it fits with related services

UC connects SIP telephony and IP PBX systems with collaboration solutions such as Microsoft Teams, and relies on secure remote access for users outside the office.

Related: Enterprise Solutions, Cybersecurity.

Planning a unified communications project? Contact ITPro to discuss your requirements.

Best suited for: businesses of different sizes communicating across offices, branches and remote working environments.

Connect Your Business

Modernize business communications with flexible, reliable and scalable IP telephony solutions.

Contact ITPro to discuss your communication requirements.